Help with your order
Questions about a purchase made through a Reach merchant? We're here to help.
Reach acts as merchant of record for transactions processed through our platform. If you have questions about an order, refund, or charge, use the form below or contact us directly.
Frequently asked questions
If you do not recognize a charge and suspect it’s fraudulent, we can help investigate and resolve the issue. Please submit an online request, or call or text our customer support line at 1-855-220-6638.
As the international seller on the transaction, Reach will be shown as the merchant on your bank statement.
If you do not recognize a charge and suspect it’s fraudulent, we can help investigate and resolve the issue.
Contact us
Still have questions? Please fill out the form and a member of our customer support team will be in touch with you shortly.