Locked in,
falling behind

A new research report from Reach

For years, all-in-one platforms have been the industry's default: One vendor. One price. One system. To test this, we surveyed 1,000 SaaS and retail decision-makers across the U.S. and UK.

The findings make for uncomfortable reading, showing the real price retailers are paying

68%
say their organization could grow faster if they weren't locked into an all-in-one platform
73%
of all-in-one platform users have faced hidden costs averaging 35% of the original price
50%
Almost half of retailers don’t fully control their tech infrastructure

Don't let your platform
limit your growth

This research shows an industry ready to confront what “all-in-one” actually costs, not the sticker price, but the real price. In flexibility, in control, in growth you're not capturing.

Our report isn't an argument against platforms. It's an argument against lock-in. But the good news is there’s a path to taking back your business; your roadmap, your partners, your checkout, your control.

Get your free copy of “Locked In, Falling Behind” today to find out more.